Product Care Guide

How to Get the Best Out of Your Gear

Smart use. Longer lifespan. Better performance.

Use Official or Certified Charging Accessories Always pair power banks and adapters with certified cables. This prevents overheating, power surges, or damage to connected devices.
Store Your Products Properly Keep electronics in cool, dry environments. Avoid direct sunlight, humidity, and enclosed heat zones (e.g., cars).
Clean Your Devices Regularly For keyboards and mice: use a soft brush, air blower, or microfiber cloth. For ports and vents: gently clean with cotton swabs or soft brushes to avoid dust buildup.
Charge Smartly Power banks: Recharge before fully depleting to protect battery health. Adapters: Unplug from the wall when not in use to reduce wear on components.
Use Your Device Within Intended Limits Respect max power output limits for chargers. Avoid connecting incompatible third-party accessories or overloading USB hubs.

Don’t Overcharge or Drain Batteries to Zero Avoid leaving power banks plugged in overnight continuously. Do not let them fully discharge regularly; this weakens battery cells over time.
Don’t Use in Harsh Environments Keep products away from water, sand, dust-heavy environments, or unstable power sources. High humidity or extreme temperatures can cause internal failure or corrosion.
Don’t Disassemble or Modify Devices Opening the casing or trying to repair internal components voids warranties and can damage circuits. For technical issues, always reach out to our support team.
Don’t Yank Cables or Ports Always unplug connectors gently—never pull from the cable itself. Forceful removal wears out the ports and risks internal damage.
Don’t Place Heavy Objects on Products Especially for keyboards, mice, and portable chargers—pressure can crack frames or affect internal switches.

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